SW Orthodontic Solutions is dedicated to providing Consulting, Training, & Marketing solutions that increase the effetiveness of your practice. We provide our customers high quality and personalized services for their needs.
Assesment & Strategy
Prior to initiating our program, your practice will receive a "Diagnostic Survey" which provides insight and valuable information about your management protocols and how your team members work within them.
We diagnose your practice to find areas for improvement, areas for re-enforcement and areas of strength. After this evaluation, we meet with you and discuss our findings and to develop strategies that may be used to evaluate team cohesion and efficiency.
Training & Implementation
The training and implementation stage begins with two days of hands-on training for all ownwers, managers, and team members. Based on the survey's results, our goal during this stage is to create a system that will give you the solutions in the areas your practice needs to improve. During this phase we will discuss the following topics:
✪ Morning Huddle & Staff Meetings
✪ Cross Training
✪ Importance of documentations: Job descriptions, procedure manual,timelimes for daily,weekly, and monthly duties, software systems,scheduling and scheduling templates.
✪ Assigning task to implement cross training and new protocols.
✪ Team Building
Monitoring & Coaching
For three-month period after training I will be available on a n "on call" basis for answering questions, monitoring, and coaching. A monthly call will be scheduled as well, totouch base and monitor the implementation of the systems and protocols.
A second visit of one or two days will then be scheduled for training and following up on process implementation depending on your practice needs, followed by another three of monitoring and coaching.
Customer satisfaction and experience are just as an important as providing exceptional services.
Internal marketing is based on the idea that customers’ attitudes toward a company are based on their entire experience with that company, and not just their experience with the company’s service. Therefore, customer satisfaction is deeply dependent on the performance of a company's staff.
We will develop and implement an Internal Marketing Plan for your practice. The first step of any plan is to identify clear goals, are you ready to take that step?
SOCIAL MEDIA PLATFORMS MANAGEMENT
Social media platforms are one of the more powerful networking tools in these days. Facebook, Twitter, LinkedIn,Pinterest, Google+, and Instragram are some of the top 15 most popular social media networking sides.
In today’s connected world, customers research purchases online and seek recommendations from friends and family. So, it’s in the best interest of small businesses to have a vibrant and interactive social media presence.
Let us help you to embrace social media networking, we will manage, support, and grow your brand while building and maintaining relationships with current and new customers.
We offer a professional web design and management for an affordable price. We design it, you control it without paying annual fees management.
Creating the layout that satisfies and attracts your audience of the future site is our priority. One of our main Web design principles is to create a comfortable and user friendly website where your project's niche and goals are the factors our work is based on.
Our team keeps this collection of guidelines up-to-date as technology and viewers' preferences keep on evolving.